Starbucks baristas will bring orders to each company’s designated drop off location, which could include reception, a desk or other common areas, where the customer will meet them. Orders will be prioritized and prepared within a 30-minute timeframe, giving Starbucks partners (employees) the ability to craft the beverages based on volume and distance to the drop off location while ensuring the quality of the product upon delivery. “This Starbucks Delivery pilot will unite two iconic brands to bring New Yorkers hard at work in our offices an innovative experience and added convenience to their daily routine.” How It Works Malkin, Chairman and CEO of Empire State Realty Trust. “The Empire State Building is a true urban campus within a building in New York City and we’re always looking for new ways to ensure that the environment we offer creates the opportunity for maximum productivity for our tenants and their employees,” said Anthony E. “With Starbucks Green Apron Delivery, we’ve simply moved that moment of connection between our customer and the barista from our place to theirs.” “New York City has always inspired us to consider new ways to innovate for our growing store portfolio and I cannot think of a better location to launch one of the most frequently requested services,” said Cliff Burrows, group president, U.S. In this case, it's the busy professionals who work for more than 150 tenants inside the Empire State Building. From immersive coffee bars, to the familiar neighborhood store or an express format, each experience is designed for the customer it is serving. The Empire State Building, home to more than 12,000 hardworking people, is now also home to the first Starbucks Green Apron Delivery service where baristas will bring customers their favorite beverage or food item.Ī pilot project designed for a dense urban environment, this building-specific service complements Starbucks broad portfolio of stores, each of which is tailored to the unique needs of the community it serves. It comes up in casual conversation, on social media and has been one of the most-asked-for services on the My Starbucks Idea blog: “When will Starbucks just bring me my coffee?” For some, that starts today.
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